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CLIENT SUPPORTGlobal NetworkProud to be global. Passionately local.With design studios, customer support centres and manufacturing facilities on four continents, Milliken is proud to be a global floor covering brand. Whilst embracing our global capabilities, we also celebrate the sensitivities of our regional markets, remaining at all times passionately local.1123Global Product Offer With a network of design and development teams across the globe, we aim to be first to market with the latest and most advanced product innovations. Our global supplier network means we can access the latest in raw material developments and share in trend futures data before our competitors. We harness the expertise of a creative team with diverse skills and personalities to create the most inspirational product portfolio that pulls creativity from all corners of the globe. In addition to our regional product offering, we also have a large, easy to digest portfolio of global products, produced regionally but with global consistency. Global Manufacturing Our global supply chain and manufacturing network means we can source from multiple production plants to offer clients the best service. If one location is experiencing particularly high volumes, rather than pushing lead-times out, we can access manufacturing capacity from another Milliken location.We are proud to offer some of the fastest lead-times in the industry. In addition to our 10-day Quick Ship service we also offer colours and designs from our most popular collections with 24-hour service.Global Account Management The ability to do global business with companies that span multiple continents is one of Milliken%u2019s leading capabilities. Our team of Global Account Managers uses the latest in account management software and CRM tools to support clients with multi locations across multiple continents. Their detailed reporting gives clients valuable information and visibility of what%u2019s going on in their account in different parts of the world. Product and pricing information is simplified and made globally understandable.
